Privacy Policy Notice
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy.
MINT Logistics Private Limited recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy sets out how MINT Logistics Private Limited uses and protects any information that you give MINT Logistics Private Limited when you use our website, mobile application, or any other digital medium and other offline sources of our Company. MINT Logistics Private Limited is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat user information we collect from you, the policies and procedures on the collection, use, disclosure and protection of your information when you use our MINT Logistics Private Limited platform.
This Privacy Policy applies to current and former visitors to our MINT Logistics Private Limited Platform and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. MINT Logistics Private Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
www.mintlogistics.co.in & app.mintlogistics.co.in is a property of MINT Logistics Private Limited, established under laws of India, having its registered office at 302 Creative Industrial Estate, NM Joshi Marg, Lower Parel East, Mumbai 400011, Maharashtra, India.
Information We Collect from You
Contact Information
We might collect your Name, Email, Contact No. and Address.
Payment and Billing Information
We might collect your billing name, billing address and payment method when you buy a product/service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
Usage and Preference Information
We collect information as to how you interact with our services, preferences expressed and settings chosen.
Transaction Information
We collect transaction details related to your use of our Services, including the type of services you requested, shipment and booking details, pages viewed, the date and time you used the Services, amounts charged, and other related transaction details.
Device and Usage Information
If you use the MINT Logistics Platform, we may collect information about the duration of time spent on our website or pages accessed, the type of device you are using, or the version of the operating system your computer or device is running on.
Sharing/Disclosure/Distribution of Your Information with Third-Parties
We Will Share Information with Third-Parties Who Perform Services on Our Behalf
We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services, to process and collect payments.
We may also use vendors for other projects, such as conducting surveys or organizing promotional campaigns for us. Some vendors may be located outside of India.
We Will Share Information with Our Business Partners
This includes third-parties who provide us various services. Our partners use the information we give them as described in their privacy policies.
While you place a request to order through the MINT Logistics Private Limited Platform, your information is provided to us and some of it is shared with our service provider, which they use as per their privacy policy. If you provide a mobile phone number, MINT Logistics Private Limited may send you text messages regarding the orders delivery status.
We Will Share Information with Transport and Service Partners
To fulfil logistics services, we may share consignment and contact details with our transport partners, drivers, and service providers involved in the pickup, transit, and delivery of your shipments.
We May Share Information if We Think We Have To, in Order to Comply with the Law or to Protect Ourselves
We may also share it if a government agency or investigatory body or other companies assisting us, requests when we are:
- Obligated under the applicable laws or in good faith to respond to court orders and processes; or
- Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
- Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third-party;
- Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.
We May Share Information for Internal Use or May Share It with Any Successor to All or Part of Our Business
For example, if part of our business is sold, we may give our customer list as part of that transaction. We may also share your information with any present or future member or affiliates for our internal business purposes.
We May Share Your Information for Reasons Not Described in This Policy
We may share your information other than as described in this Policy, in this case we will notify you and take your consent before sharing.
Your Consent
By using the MINT Logistics Private Limited Platform and the Services provided therein, you agree and give consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the MINT Logistics Private Limited Platform & mobile application.
Cookies
Our Platform may use cookies and similar technologies to collect and store information about your use of the Services.
Cookies are small files stored on your browser or device by websites and apps. We use cookies for purposes such as:
- Authenticating users;
- Remembering user preferences and settings;
- Analysing site traffic and trends, and understanding how people interact with our services.
To modify your cookie settings, please visit your browser's settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
If we introduce advertising or third-party analytics services in the future, this section will be updated to reflect the additional tracking technologies used.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email it to us or unsubscribe us. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email, WhatsApp and SMS about your purchases.
Third-Party Sites
The MINT Logistics Private Limited Platform may contain links to other websites. If you click on one of the links to third-party websites, you may be taken to websites we do not control. Any personal information about you collected whilst visiting such websites is not governed by this Policy. MINT Logistics Private Limited shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the MINT Logistics Private Limited Platform. Read the privacy policy of other websites carefully as this policy does not apply to the privacy practices of those websites. We are not responsible for these third-party sites.
This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or misuse. We use secure protocols and encryption technologies to safeguard your personal and payment information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.
Your Rights
You have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for data processing where consent is the basis for processing
- Lodge a complaint with relevant authorities if you believe your privacy rights have been violated
To exercise any of these rights, please contact us at support@mintlogistics.co.in
Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Akshay Motihar
Email: akshay@mintlogistics.co.in
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy or other privacy concerns, you can email us at support@mintlogistics.co.in
Contact Information
MINT Logistics Private Limited
Registered Office: 302 Creative Industrial Estate, NM Joshi Marg, Lower Parel East, Mumbai 400011, Maharashtra, India
Email: support@mintlogistics.co.in
Phone: +91 22-41484004
Website: www.mintlogistics.co.in
This Privacy Policy is effective as of December 8, 2025 and governs the collection, use, and disclosure of personal information by MINT Logistics Private Limited.